Ten questions people ask in the first message

Small parcels start from USD 250, varying with weight, volume and urgency. Containers are a different scale: USD 3,000 to USD 7,500 door-to-door for a 20ft, USD 4,000 to USD 12,000 for a 40ft. The cost guide breaks down what sits inside those ranges.

Standard service is 7-14 business days from dispatch, including customs clearance and final delivery. Express is 3-5 business days. Full sea freight containers are a different timescale: 6-8 weeks door-to-door from Western origins.

Door-to-door delivery, customs declaration assistance, insurance cover and tracking. Bespoke packaging for delicate items and dedicated support through the shipment are part of the premium service rather than extras billed later.

Up to USD 50,000 on the premium service. Above that, or for a single high-value item, cover is arranged specifically and priced at 1% to 3% of declared value — ask before you book rather than after.

25% to secure the booking, with the balance due 48 hours before the scheduled dispatch date. Both dates are set in the quote, in writing, before anything is collected.

Major credit cards (Visa, Mastercard, Amex), secure bank transfer, and selected digital payment platforms.

July-August and December-January increase demand. Book 3-4 weeks ahead in those windows. Express options are largely unaffected because they are not competing for container space.

Art, designer fashion, bespoke furniture, sports equipment including surfboards, and personal effects — delicate and oversized goods are the normal case rather than the exception. What you cannot ship is on the main FAQ under Customs & rules, and we screen your inventory against the restricted list before booking.

Yes: bespoke crating for art, specific delivery windows, temporary secure storage on arrival, and multiple drop-offs within Bali. Say what you need in the first message so the quote includes it.

Request a quote with your origin, your Bali address, rough volume and your date. Once the details are confirmed we schedule a pickup, and the 25% deposit secures it. Full detail of the six stages is on the booking page.